Is Robinhood’s helpline available 24/7?
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Robinhood’s helpline is not available 24/7, but the company offers robust customer support during standard business hours to assist users with their concerns. Typically, Robinhood provides support services from 9 a.m. to 6 p.m. Eastern Time on weekdays, though these hours may vary based on demand and specific user needs. If you need assistance outside these hours, Robinhood offers several alternative support options. The Help Center is available 24/7, featuring an extensive library of FAQs, articles, and guides that address common questions and technical issues. Additionally, users can submit a support request at any time through the app or website. In urgent cases, Robinhood allows users to request a callback during business hours to speak directly with a representative. While the lack of 24/7 phone support may be inconvenient for some, Robinhood strives to ensure timely responses through other channels, such as email and live chat. These options, combined with the self-service tools in the Help Center, provide a comprehensive support system to address user concerns efficiently, even when the helpline is unavailable. This structured approach ensures that users have access to reliable assistance for managing their accounts and investments.